**Any outstanding new business quotes effective 9/1/2021 and prior will be honored by Colony, All existing policies will be serviced until expiration by Colony. **
In the next 30-60 days, we will begin issuing notices of non-renewal on all Colony Specialty Contract Binding P & C policies expiring on 10/1/2021 and after. Your insured clients will receive a notice of non-renewal and a letter similar to this one advising them to contact their retail agent or broker with any questions or concerns.
We have numerous binding markets available to us, and it is our firm intention to offer your client a renewal quote through Mesa Underwriters Specialty Insurance Company (MUSIC) or one of our other E&S markets. If for any reason MHI is unable to offer a renewal quote, you’ll receive a notification from your underwriter.
MHI’s commitment to our independent agents remains solid; superior service and assistance with meeting your clients’ needs are our highest priorities. Please contact your MHI commercial underwriter, business development manager, or any member of our management team should you have any questions regarding this change.
Click here for more information!
Like you, we are closely monitoring developments related to the COVID-19 virus, particularly the guidance offered by local, state and federal health officials. While we are maintaining all the precautions advised by the CDC we also want you to know that we are prepared to continue working as this situation develops.
Your health and the health and safety of our associates, their families and our communities are our primary concern, and the ability to continue business relationships and provide services is also a high priority. Thankfully, we have developed systems to allow our customers to quote and submit to bind online, and we have developed systems that allow a majority of our employees to work remotely.
While we may not always be available to greet you face to face during this situation, MHI team members remain available to you by phone or email during regular business hours, and our online modules are currently up and running.
Please rest assured that MHI and our carrier partners are prepared to continue our cherished business relationships during this challenging time.
Your MHI Team,
Lorrie Cheshier, San Antonio Branch Manager, lorrie@mhi-mga.com Cell phone 210-273-3176
Lynn Bordelon, Dallas Branch Manager, lynn@mhi-mga.com Cell phone 214-704-5466
Shannon Dahlke, Houston/Atlanta Branch Manager, shannon@mhi-mga.com Cell phone 713-446-2561
CLAIMS: To help expedite claims, we are urging agents to utilize our online claims handling process. Go to www.mhi-mga.com; click on the ‘Report a Claim’ button located on the bottom of the screen then fill out claim form and hit ‘submit’, you will receive a claim acknowledgement via email.
Claims Manager: Lisa Carroll, lisac@mhi-mga.com
For additional MHI contacts please visit our website at www.mhi-mga.com
Vacant Buildings and Commercial Property Insurance Policies- Concerns and Consequences. Click here to learn more!
Check out MHIs new eSign feature on our Artisan Contractor E-Quote module. This exciting new feature allows you to request and obtain -- via e-mail -- an electronic signature on the Terrorism Form (TRIA). The eSign option will pop up when the TRIA form link is clicked. You can customize the message the insured will see or use the standard verbiage that is already provided. You can even copy, paste and send the link from within your own e-mail. Either way, the insured will see only your contact information and once he completes the electronic signature, notification is automatically sent to both you and MHI so youll no longer have to worry about forwarding the signed form when you receive it. eSign is incredibly simple-just a couple of clicks and youre done! Imagineno more time wasted chasing down the signed TRIA form plus no more cancellation notices for failure to obtain the signed form. You still have the option to decline the eSign feature and print a hard copy of the TRIA form, but eSign is so easywhy not give it a try with your next artisan contractor binder request? Contact your MHI underwriter for more information or just click here for step by step instructions.
Remember mail handling in the good ol days? It consisted of paying someone to drive to the post office, pick up the mail, drive back from the post office, open the mail, stamp it, sort it, scan it, route it, deliver it, etc., etc
What if instead, you:
MHI can also offer e-mail notification in batches. Policy and endorsement retrieval e-mails are queued throughout the day and then transmitted to your office in bulk at night. This can help reduce e-mail traffic during the busiest times of your work-day. Contact your MHI branch manager or marketing representative for more information or to sign up for this free service.
