There is an employment opportunity in our San Antonio/Houston office. Click here to find out more.

We are proud to announce that Amicia Hine has been elected to serve a one-year term as President of the Texas Surplus Lines Association (TSLA) for 2020-2021. Amicia has been actively involved with various TSLA committees and served on the board of directors. Congratulations Amicia! We appreciate your had work and dedication.

We are pleased to announce the first online quoting facility for land based Oil & Gas Non�Operators with working interest in producing wells. The EIO package model is designed and priced to meet the needs of the non�operating community.

Click here for more information!

Dear MHI customers,

Like you, we are closely monitoring developments related to the COVID-19 virus, particularly the guidance offered by local, state and federal health officials. While we are maintaining all the precautions advised by the CDC we also want you to know that we are prepared to continue working as this situation develops.

Your health and the health and safety of our associates, their families and our communities are our primary concern, and the ability to continue business relationships and provide services is also a high priority. Thankfully, we have developed systems to allow our customers to quote and submit to bind online, and we have developed systems that allow a majority of our employees to work remotely.

While we may not always be available to greet you face to face during this situation, MHI team members remain available to you by phone or email during regular business hours, and our online modules are currently up and running.

Please rest assured that MHI and our carrier partners are prepared to continue our cherished business relationships during this challenging time.

Your MHI Team,

Lorrie Cheshier, San Antonio Branch Manager, lorrie@mhi-mga.com Cell phone 210-273-3176

Lynn Bordelon, Dallas Branch Manager, lynn@mhi-mga.com Cell phone 214-704-5466

Shannon Dahlke, Houston/Atlanta Branch Manager, shannon@mhi-mga.com Cell phone 713-446-2561

CLAIMS: To help expedite claims, we are urging agents to utilize our online claims handling process. Go to www.mhi-mga.com; click on the ‘Report a Claim’ button located on the bottom of the screen then fill out claim form and hit ‘submit’, you will receive a claim acknowledgement via email.

Claims Manager: Lisa Carroll, lisac@mhi-mga.com

For additional MHI contacts please visit our website at www.mhi-mga.com

MHI is excited to offer the following additional coverages to complement your insureds’ Homeowners Policy:

• Home Systems Protection
Provides broad breakdown coverage for home infrastructure systems, appliances and electronics

Home Systems Protection Limit - $100,000 with $1,000 deductible


• Service Line Coverage
Provides broad breakdown coverage for exterior underground service lines

Service Line Limit - $10,000 with $500 deductible


• Identity Recovery
$25,000 annual aggregate limit with zero deductible

(Case management does not reduce the annual aggregate limit)

Please submit a written request for coverage to your personal lines underwriter or contact your marketing representative for questions concerning this exciting new offering!

We have the markets, but YOU can help us get faster quotes and better rates. Make sure your submission contains complete information including 3-5 years prior carrier information, currently valued loss runs and target pricing.

MHI has a new Wind and Hail deductible buyback program! Contact your underwriter or marketing representative for more information.

To help expedite your claims, please click HERE to REPORT A CLAIM.

Check out MHI’s new marketing video and meet the team. Don't forget to look for the bloopers on Facebook, a guaranteed treat! Watch!

Frequently Asked Questions:

Vacant Buildings and Commercial Property Insurance Policies- Concerns and Consequences. Click here to learn more!

“Why is everything so slow!?” Internet Speed – bandwidth vs. latency. You might not need to buy “Faster” internet. Everyone has been in a situation where it suddenly seems that your internet connection has come to a halt while surfing the web, downloading music, or more frequently watching a video. Having a great movie pause in the middle to buffer is no fun. It is natural to assume that you need “FASTER INTERNET”, after all that is what all of the marketing leads you to believe. Read more ...

Tired of chasing after your artisan contractor insureds for a signed TRIA form?

Check out MHI’s new eSign feature on our Artisan Contractor E-Quote module. This exciting new feature allows you to request and obtain -- via e-mail -- an electronic signature on the Terrorism Form (TRIA). The eSign option will pop up when the TRIA form link is clicked. You can customize the message the insured will see or use the standard verbiage that is already provided. You can even copy, paste and send the link from within your own e-mail. Either way, the insured will see only your contact information and once he completes the electronic signature, notification is automatically sent to both you and MHI so you’ll no longer have to worry about forwarding the signed form when you receive it. eSign is incredibly simple-just a couple of clicks and you’re done! Imagine…no more time wasted chasing down the signed TRIA form plus no more cancellation notices for failure to obtain the signed form. You still have the option to decline the eSign feature and print a hard copy of the TRIA form, but eSign is so easy…why not give it a try with your next artisan contractor binder request? Contact your MHI underwriter for more information or just click here for step by step instructions.

McClelland and Hine wants to help reduce your overhead! Did you know that as a Web Viewer agent, you can obtain your MHI policies and endorsements online?

Remember mail handling in the “good ol’ days”? It consisted of paying someone to drive to the post office, pick up the mail, drive back from the post office, open the mail, stamp it, sort it, scan it, route it, deliver it, etc., etc…

What if instead, you:

1) received an e-mail notification that your insured’s policy or endorsement is ready;
2) clicked on a link in that e-mail; then a couple of clicks and a few moments later you were viewing those documents on your computer screen with options to download, print, save, or e-mail the pdf file at your convenience and discretion.

MHI can also offer e-mail notification in batches. Policy and endorsement retrieval e-mails are queued throughout the day and then transmitted to your office in bulk at night. This can help reduce e-mail traffic during the busiest times of your work-day. Contact your MHI branch manager or marketing representative for more information or to sign up for this free service.

DID YOU KNOW...that you have a direct toll-free connection to your favorite underwriter? Just dial 1-866-203-3099 and enter the underwriter's extension. Don't know the extension number? Click here to access our contact page and select the appropriate branch or specialty division to see a current list of personnel, complete with extension numbers and e-mail addresses.

Access Agency, Policy and Finance Information On-Line 24/7
Check Out MHI's ExtraNet!
No Voice Mail, No Fax, No Delay!
Renewal list option provides a listing of all your in-force business!

If your agency has access to the agency accounting section, you have the ability to view and/or print the following information:

• Agency Statements
• Policy Invoice - (search capabilities by policy number or effective date)
• Overdue Policy Report
• Policy Renewal List

We are pleased to announce that Artisan contractors eQuote module is now available in Oklahoma! The artisan module is designed to provide you a comparative GL quote from our top carriers.