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Important Announcement - Colony Specialty   2021-09-02
In a recent statement, Colony Specialty has announced its withdrawal from all new business and an agreement to sell renewal rights for Contract Binding P&C to Mesa Underwriters Specialty Insurance Company (MUSIC), the excess and Surplus lines subsidiary of Selective Insurance Group, Inc. Its withdrawal from contract binding operations effective 9/1/2021 and Renewals after 10/1/2021. MHI wishes you to know how these changes may impact you in the coming months.

**Any outstanding new business quotes effective 9/1/2021 and prior will be honored by Colony, All existing policies will be serviced until expiration by Colony. **

In the next 30-60 days, we will begin issuing notices of non-renewal on all Colony Specialty Contract Binding P & C policies expiring on 10/1/2021 and after. Your insured clients will receive a notice of non-renewal and a letter similar to this one advising them to contact their retail agent or broker with any questions or concerns.

We have numerous binding markets available to us, and it is our firm intention to offer your client a renewal quote through Mesa Underwriters Specialty Insurance Company (MUSIC) or one of our other E&S markets. If for any reason MHI is unable to offer a renewal quote, you’ll receive a notification from your underwriter.

MHI’s commitment to our independent agents remains solid; superior service and assistance with meeting your clients’ needs are our highest priorities. Please contact your MHI commercial underwriter, business development manager, or any member of our management team should you have any questions regarding this change.

Exclusive Online Upstream Energy Program   2020-05-14
We are pleased to announce the first online quoting facility for land based Oil & Gas Non‐Operators with working interest in producing wells. The EIO package model is designed and priced to meet the needs of the non‐operating community.

Click here for more information!

News Letter regarding COVID-19   2020-03-16
Dear MHI customers,

Like you, we are closely monitoring developments related to the COVID-19 virus, particularly the guidance offered by local, state and federal health officials. While we are maintaining all the precautions advised by the CDC we also want you to know that we are prepared to continue working as this situation develops.

Your health and the health and safety of our associates, their families and our communities are our primary concern, and the ability to continue business relationships and provide services is also a high priority. Thankfully, we have developed systems to allow our customers to quote and submit to bind online, and we have developed systems that allow a majority of our employees to work remotely.

While we may not always be available to greet you face to face during this situation, MHI team members remain available to you by phone or email during regular business hours, and our online modules are currently up and running.

Please rest assured that MHI and our carrier partners are prepared to continue our cherished business relationships during this challenging time.

Your MHI Team,

Lorrie Cheshier, San Antonio Branch Manager, Cell phone 210-273-3176

Lynn Bordelon, Dallas Branch Manager, Cell phone 214-704-5466

Shannon Dahlke, Houston/Atlanta Branch Manager, Cell phone 713-446-2561

CLAIMS: To help expedite claims, we are urging agents to utilize our online claims handling process. Go to; click on the ‘Report a Claim’ button located on the bottom of the screen then fill out claim form and hit ‘submit’, you will receive a claim acknowledgement via email.

Claims Manager: Lisa Carroll,

For additional MHI contacts please visit our website at

Large property submissions are no problem!   2017-03-29
We have the markets, but YOU can help us get faster quotes and better rates. Make sure your submission contains complete information including 3-5 years prior carrier information, currently valued loss runs and target pricing.
New Deductible Buyback Program   2016-11-03
MHI has a new Wind and Hail deductible buyback program! Contact your underwriter or marketing representative for more information.
Attention Agents- To help expedite your claims...   2015-12-28
To help expedite your claims, please click HERE to REPORT A CLAIM.
MHI Marketing Videos   2014-02-11
Check out MHIs new marketing video and meet the team. Don't forget to look for the bloopers on Facebook, a guaranteed treat! Watch!
Vacant Building Article   2013-05-28
Frequently Asked Questions:

Vacant Buildings and Commercial Property Insurance Policies- Concerns and Consequences. Click here to learn more!

Tech Tip | You might not need to buy Faster internet.   2013-02-01
Why is everything so slow!? Internet Speed bandwidth vs. latency. You might not need to buy Faster internet. Everyone has been in a situation where it suddenly seems that your internet connection has come to a halt while surfing the web, downloading music, or more frequently watching a video. Having a great movie pause in the middle to buffer is no fun. It is natural to assume that you need FASTER INTERNET, after all that is what all of the marketing leads you to believe. Read more ...
Announcement: New eSign feature on our Artisan Contractor E-Quote module   2012-08-23
Tired of chasing after your artisan contractor insureds for a signed TRIA form?

Check out MHIs new eSign feature on our Artisan Contractor E-Quote module. This exciting new feature allows you to request and obtain -- via e-mail -- an electronic signature on the Terrorism Form (TRIA). The eSign option will pop up when the TRIA form link is clicked. You can customize the message the insured will see or use the standard verbiage that is already provided. You can even copy, paste and send the link from within your own e-mail. Either way, the insured will see only your contact information and once he completes the electronic signature, notification is automatically sent to both you and MHI so youll no longer have to worry about forwarding the signed form when you receive it. eSign is incredibly simple-just a couple of clicks and youre done! Imagineno more time wasted chasing down the signed TRIA form plus no more cancellation notices for failure to obtain the signed form. You still have the option to decline the eSign feature and print a hard copy of the TRIA form, but eSign is so easywhy not give it a try with your next artisan contractor binder request? Contact your MHI underwriter for more information or just click here for step by step instructions.

Reduce your policy processing costs today!   2011-08-05
McClelland and Hine wants to help reduce your overhead! Did you know that as a Web Viewer agent, you can obtain your MHI policies and endorsements online?

Remember mail handling in the good ol days? It consisted of paying someone to drive to the post office, pick up the mail, drive back from the post office, open the mail, stamp it, sort it, scan it, route it, deliver it, etc., etc

What if instead, you:

1) received an e-mail notification that your insureds policy or endorsement is ready;
2) clicked on a link in that e-mail; then a couple of clicks and a few moments later you were viewing those documents on your computer screen with options to download, print, save, or e-mail the pdf file at your convenience and discretion.

MHI can also offer e-mail notification in batches. Policy and endorsement retrieval e-mails are queued throughout the day and then transmitted to your office in bulk at night. This can help reduce e-mail traffic during the busiest times of your work-day. Contact your MHI branch manager or marketing representative for more information or to sign up for this free service.

Bypass the switchboard and connect directly to your favorite MHI underwriter!   2011-08-05
DID YOU KNOW...that you have a direct toll-free connection to your favorite underwriter? Just dial 1-866-203-3099 and enter the underwriter's extension. Don't know the extension number? Click here to access our contact page and select the appropriate branch or specialty division to see a current list of personnel, complete with extension numbers and e-mail addresses.
MHI - Online and At Your Service 24/7   2011-08-05
Access Agency, Policy and Finance Information On-Line 24/7
Check Out MHI's ExtraNet!
No Voice Mail, No Fax, No Delay!
Renewal list option provides a listing of all your in-force business!
Agency Accounting Information on the web   2011-08-05
If your agency has access to the agency accounting section, you have the ability to view and/or print the following information:
  • Agency Statements
  • Policy Invoice - (search capabilities by policy number or effective date)
  • Overdue Policy Report
  • Policy Renewal List